Skip to Questions

LibAnswers - Ask a Question, Search for Information, Explore the Library & Beyond.

Useful Tip: Ask questions or search by keyword, e.g., citation, electronic resource, article

I'm on my laptop and I can't connect to the databases, can you help?

Last Updated: Jul 09, 2014  |  81 Views
Topics: Technology

Was this helpful? 0   0


Check to see which wireless network your computer is using. Are you connected to "guest"? If so, you will not be able to access our databases.

You need to be connected to "HillSpot" to have access to all library resources. If you have not connected to HillSpot before, you will need to register your device using "hillspot setup" network to validate your connection.

For more information on completing the HillSpot setup, go to the  IT Knowledge Base and scroll down to "Wireless Network Access" to find the instructions for your specific operating system. If you have additional trouble, check with the Reference Desk or contact the IT HelpDesk in Duffy 025 or at 508-565-4357.

Answered by Trish McPhersonBookmark and Share

Other Answers / Comments (0)

    More Ways to Ask

    Live Chat

    Need help now? Ask your librarian.

    Browse by Popular Topics

    Circulation  –  Citations  –  Course Reserves  –  Directional  –  HillSearch  –  Hours  –  Interlibrary Loan  –  Off campus access  –  Organizational Behavior  –  Reference  –  Technology  
    View All Topics